Double standard and bias instigates new rules in India for Facebook, WhatsApp and Twitter
Staff Reporter
Feb. 26, 2021

India is a major market for Facebook, WhatsApp and Twitter. India with ker 1.3 billion young population is crucial for their global growth plans. Recent double standards manifested by Twitter in dealing with requests from the Government of India in deactivating violence and criminal accounts triggered the new rules for Social Media companies.

The new guidelines released on February 25, say that these Internet giant companies must establish a grievance redressal mechanisms with grievance officers to acknowledge user complaints within one day and resolve the same within 15 days. Government of India will require the details of these grievance officers. Social Media companies are now required to take down explicit sexual content within 24 hours after being flagged. These Social Media giants must employ content filtering officers living in India to coordinate with Indian law enforcement agencies to address complaints and locate the first originator of questionable messages.

India’s minister of electronics and information technology, Ravi Shankar Prasad said that India welcomes responsible and ethical Social Media companies. He stressed on responsibility and accountability of these American Social Media companies earning billions of dollars from India.



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